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Thank you for visiting and shopping at SNIDEL. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 

Shipment processing time

All orders are processed at SNIDEL and picked up by a shipping carrier in 5-7days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, order processing may be delayed by a few days. Please allow additional days for shipment. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

Estimated delivery time

Shipment cost

UPS Ground

3-5 business days

Free with +$200 order

DHL Express

2 business days

$20.00


Delivery delays can occasionally occur.

 

Wrong Shipping Address / Delivery Issue

We ship all packages with a tracking number and insurance. Insurance covers up to $100.

SNIDEL is not responsible for wrong shipping address or delivery issue. Please make sure your shipping address is correct before placing an order.

We can change the shipping address if a package has not left our store, so please contact customer@snidel.us as soon as possible.

After a package leaves our store, SNIDEL will not be able to change the shipping address. You will have to contact the shipping carrier for a change of address. In case of delivery issue such as package missing, customers have to contact the shipping carrier. 

 

Shipment to P.O. boxes or APO/FPO addresses

SNIDEL ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

SNIDEL is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

SNIDEL is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

 

International Shipping Policy

We ship internationally at additional costs. Please choose carefully at the checkout page. USPS is not supported in countries other than Canada, so if you choose USPS for other country, we will have to cancel the order once to apply the appropriate shipping method. 

Canada: DHL (3-5 Business days, $35), USPS (7-14 Business days, $35)

Other Countries: DHL (Price ranges), UPS (Price ranges)